Refund Policy
Last Updated: 09-10-2026
1. General
This Refund Policy applies to eligible paid services, subscriptions, consultations or other paid offerings purchased through The Fair Advice, unless a specific service page, proposal, engagement letter or written agreement states different terms.
2. 80% Refund Within 30 Days
A customer may request a refund within 30 calendar days from the date of the applicable payment, subject to this Policy.
For an eligible refund request made within this 30-day period, The Fair Advice will refund 80% of the amount actually paid for the eligible service. The remaining 20% may be retained toward administrative, processing, platform, onboarding, scheduling or service-related costs.
The 30-day period begins on the date the payment is successfully received.
3. Services Already Delivered
Where a service has been fully delivered, completed or materially performed before a refund request, the refund may be unavailable or may be governed by the specific service or engagement terms and applicable law. This may include completed consultations, assessments, diagnostics or substantially completed advisory work.
4. How to Request a Refund
Send a request to raakkesh.s@thefairadvice.com with your name, registered email address, transaction/payment reference, service purchased and reason for the request. We may request reasonable information to verify eligibility.
5. Refund Processing
Once approved, refunds will generally be initiated through the original payment method or applicable payment processor. The time for the amount to appear depends on the payment provider, bank or card issuer.
6. Duplicate Payments
If a customer is charged more than once for the same service because of a genuine duplicate transaction, the customer should notify us promptly. After verification, the duplicate amount may be refunded.
7. Incorrect Service Purchase
If an incorrect service is purchased accidentally, contact us as soon as possible. Where the service has not been substantially delivered, we may, subject to applicable terms, provide an adjustment, transfer or refund.
8. Circumstances Where Refund May Not Apply
- Request received after the applicable 30-day period.
- Service already fully delivered or materially performed.
- Transaction cannot be reasonably verified.
- Customer has violated applicable platform or service terms.
- A separate advisor or third-party engagement has its own refund terms.
- A written service agreement expressly provides different cancellation/refund terms.
9. Independent Advisor Engagements
Where The Fair Advice acts as a marketplace or facilitator connecting a client with an independent advisor, that advisor may have separate professional fees and cancellation terms. A refund from The Fair Advice does not automatically cancel fees owed directly to an independent advisor unless the applicable engagement says otherwise.
10. Changes
We may update this Refund Policy from time to time. The policy applicable to a transaction will generally be the policy in effect at the relevant time of purchase, subject to applicable law.
11. Contact
The Fair Advice
raakkesh.s@thefairadvice.com
+91 98724 99422
Plot no 130FF, Ind Area Phase 1, Chandigarh